Privacy & Cookie Policy
1. Introduction
Precision Watch Repairs (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data, as well as how we use cookies on our website https://pwrepairs.co.uk/.
By using our Site, you consent to the collection and use of your information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information – Name, address, email address, phone number, and watch details when you submit a repair inquiry or sign up for our services.
- Technical Data – IP address, browser type, and other information collected through cookies for analytics and site improvement.
- Transactional Data – Records of your repair inquiries, purchases, and communications with us.
3. How We Use Your Information
We use the information collected to:
- Provide and manage watch repair services.
- Communicate with you regarding inquiries, quotes, and services.
- Improve our website and services.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell, rent, or distribute your personal information to third parties. However, we may share your data with trusted partners, such as payment processors or courier services, to fulfill our services.
5. Data Security
We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure. Despite our efforts, no online data transmission is entirely secure. By using our services, you acknowledge this risk.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or deletion of inaccurate data.
- Opt-out of marketing communications at any time.
To exercise your rights, please contact us at info@pwrepairs.co.uk.
7. Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit our Site. They help us improve your browsing experience and gather analytical data.
Types of Cookies We Use:
- Essential Cookies – Necessary for the operation of the website (e.g., keeping your session secure).
- Analytical Cookies – Help us track how visitors interact with the website, allowing us to improve site performance.
- Functionality Cookies – Enhance your experience by remembering your preferences.
8. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of our Site.
9. Third-Party Links
Our Site may contain links to third-party websites. This policy does not apply to those websites, and we are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy and Cookie Policy periodically. Any changes will be posted on this page, and continued use of our Site after updates constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy and Cookie Policy, please contact us at:
Email: info@pwrepairs.co.uk
Address: PW Repairs, PO Box 392, Uckfield, TN22 9HU
Effective Date: 5.1.2025