About Us
Fast, convenient and cost-effective
About PW Repairs
PW Repairs (Precision Watch Repairs) was created specifically to offer a reliable and professional watch repairs by postal service.
This new venture was born from growing requests from customers our sister company, George Moss Jewellers, that lived further afield but still wanted the same trusted service they’ve experienced in-store.
With the world evolving and flexibility more important than ever, we wanted to ensure that distance doesn’t compromise quality. Our postal service offers the same care, attention to detail, and expertise that our in-store customers know and trust—delivered straight to your door.
We have the ability to service a variety of watch brands, including Rolex, Breitling, Cartier, and Omega. Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind.
Phoebe – Repairs Manager
I’m Phoebe, the Repairs Manager here at PW Repairs and George Moss Jewellers, and my passion lies in delivering exceptional customer service — especially when it comes to watch repairs.
Whether it’s a simple battery replacement, reseal, or a full mechanical overhaul, I understand just how important your timepiece is to you — both in function and in sentiment.
From luxury Swiss brands to cherished heirlooms, I personally manage each stage of the repair process to ensure every watch receives the attention it deserves. I work closely with our skilled watchmakers and trusted specialists to make sure each timepiece is returned in the best possible condition.
I’ll keep you updated throughout, so you’re never left wondering where your watch is or what’s happening to it. My goal is to make the entire experience clear, reassuring, and tailored to your needs — so you can feel completely confident your watch is in safe hands.
Marcos – Head Watchmaker
I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.
My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.
Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence.
Brands We Work With:
Quality Watch Repairs By Post
Complete our online Watch Repair Form to receive contact from our expert team within 48 hours providing instructions on how to safely package your watch to send to us.