About Us

Fast, convenient and cost-effective
About PW Repairs
PW Repairs (Precision Watch Repairs) was created specifically to offer a reliable and professional watch repairs by postal service.
This new venture was born from growing requests from customers our sister company, George Moss Jewellers, that lived further afield but still wanted the same trusted service they’ve experienced in-store.
With the world evolving and flexibility more important than ever, we wanted to ensure that distance doesn’t compromise quality. Our postal service offers the same care, attention to detail, and expertise that our in-store customers know and trust—delivered straight to your door.
We have the ability to service a variety of watch brands, including Rolex, Breitling, Cartier, and Omega. Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind.

Phoebe – Repairs Manager
I’m Phoebe, the Repairs Manager. I’m passionate about delivering exceptional customer service, especially when it comes to repairs.
I take great care of your items, throughout the repair, I’ll keep you informed every step of the way, ensuring you feel confident that your belongings are in good hands.

Marcos – Head Watchmaker
I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.
My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.
Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence.
EXCELLENT Based on 5 reviews LisaJane 0112 June 2025Trustindex verifies that the original source of the review is Google. Excellent service great communication and a first class repair, would highly recommend and will never send my watch repairs anywhere else!! Great job 👍🏼 Michael Smith7 June 2025Trustindex verifies that the original source of the review is Google. I had been putting off getting my tag carrera watch serviced for more time than I should have when I was recommended PWR. Doing everything via the post gave me no excuse anymore, the communication and service I received was excellent and my watch is now working perfectly. Would definitely recommend to anyone. Nathan Jandrell6 June 2025Trustindex verifies that the original source of the review is Google. I very rarely leave a review however due to the exceptional experience and service I received I feel compelled to ensure others receive the same, can’t fault the service from start to finish. Will never go anywhere else for a repair, already got another watch in for a repair and two other friends have also. Zac Renmant4 June 2025Trustindex verifies that the original source of the review is Google. Absolutely brilliant service from PW Repairs while my Tag Heuer was being serviced. Everyone I spoke to over the phone was friendly and genuinely kind. The whole process was smooth from start to finish, with clear updates and everything explained really clearly to me. I would highly recommend! Penard Watermill27 February 2025Trustindex verifies that the original source of the review is Google. Had my Rolex serviced by PWR recently, fair price and kept informed of the progress along the way. Very impressed, will use them again in the future.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Quality Watch Repairs By Post
Get a fast and tailored no-obligation quote today. Submit the enquiry form below to request a secure postage box for your watch. Our dedicated technicians will contact you within 48 hours.